"Error -672 occurred while accessing Directory Services" seen in NDPS Manager after upgrade to Netware 6.5 Support Pack 5

  • 10100360
  • NOVL105032
  • 01-Feb-2006
  • 23-Jun-2006

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Fact

Novell NetWare 6.5 SP5

Novell Distributed Print Services (NDPS)

Symptom

"Error -672 occurred while accessing Directory Services" seen in NDPS Manager after upgrade to Netware 6.5 Support Pack 5

Health Monitor for the NDPSM Manager shows a Client status of Red client.  The NDS Interface also shows as Red.

Printing is not affected but error is seen on NDPS Manager several times a minute.

A new get effective rights call was added in the NDPSM.NLM with Support Pack 5 code that in many cases can return a valid error (-672 no_access).

Fix

Apply NDPSM.NLM dated 19JAN2006 or later.  Search Novell's File Finder for NDPSM.NLM to obtain the fix.

Symptom

Error 672

Fix

Workaround:
Add read and browse rights for the NDPS Manager Objects on the Tree Root.  (In Console One Right Click the Tree Root Object and select Trustees of this object to add the NDPS Manager Objects and give these read and browse rights.)