HTML Body and attachment do not show up from external system to GroupWise.

  • 10100263
  • NOVL104944
  • 24-Jan-2006
  • 31-Jan-2006

Archived Content: This information is no longer maintained and is provided 'as is' for your convenience.

Fact

Novell GroupWise 7

Symptom

HTML Body and attachment do not show up from external system to GroupWise.

HTML missing from e-mail and attachments

Client is not RFC 2387 Compliant: Content-Type: multipart/related

Fix

Reported to development.  This has been fixed in the client as well as the GWIA and is included in the build for SP1 Build:01-27-2006

Cause

This kind of messages are probably generated by Exchange:

Content-Type: multipart/related;
        type="multipart/alternative";

User agents that do not recognize Multipart/Related shall, in accordance with [MIME], treat the entire entity as Multipart/Mixed.  Which our client does not do and displays no content in a message body, nor does not display attachment(s).  To test take your mime.822 and modify.

Content-Type: multipart/related;
        type="multipart/alternative";

and replace it by:

Content-Type: multipart/mixed;