PingServer Alarm does not forward SNMP traps

  • 7002841
  • 27-Mar-2009
  • 30-Apr-2012

Environment

Novell ZENworks 6.5 Server Management - ZfS65
Novell ZENworks 7 Server Management - ZfS7
Novell Management and Monitoring Services
Novell Alarm Management

Situation

PingServer Alarm does not forward SNMP traps.
PingServer Alarm will send an email, archive, ticker, and beep but will not SNMP forward to another address.

Resolution

This is fixed in the NWPPing.NLM, PingServer.jar, PingServerResources.properties, ZenTrap.mib, and amserver.jar files dated September 16, 2005 or newer.

For ZSM6.5 SP2: fixed in ZENworks 6.5 Server Management SP2 IR1a or newer found at Novell Downloads

For ZSM7: Fixed in ZENworks 7 with SP1 Server Management, available at Novell Downloads

Additional Information

STEPS TO REPRODUCE:
1.  Set NodeA to monitor IP and send an alarm
2.  Set the Alarm Disposition on the Ping Server Alarm to SNMP Foward to another ip address.
3.  Disconnect NodeA server.
4.  Wait for the interval that you set and you will get an alarm on the segment active alarm (if you set up email you will get an email also)
5.  But the trap is not forwarded.
6.  Take a trace of everything out of your MMS server and you will see that it never gets forwarded out.
Formerly known as TID# 10098719