Imaging is slow on Dell D610 Latitude Laptops.

  • 10098101
  • NOVL102444
  • 24-Jun-2005
  • 09-Jan-2006

Archived Content: This information is no longer maintained and is provided 'as is' for your convenience.

Fact

Novell ZENworks 6.5 Desktop Management - ZfD6.5

Novell ZENworks for Desktops 4.0.1 - ZfD4.0.1

Novell ZENworks Imaging

Symptom

Imaging is slow on Dell D610 Latitude Laptops.

Dell D610 machines take a long time to image.

Cause

ZEN 4.0.1 IR6  and ZEN 6.5 SP1 imaging kernel (2.4.28)  introduced the problem. The SATA support included in the 2.4.28 is incompatible with the Dell D610 Latitude harddrives.

Fix

Fixed in ZENworks 6.5 SP2.

For ZEN 4.0.1, one solution is to use the kernel on forge.novell.com with the IR6 imaging files.

Also, you may want to backrev the imaging files to IR4 in order to restore imaging capabilities for these D610 machines.

You may also create IR4 Imaging boot CDs in order to image these D610 machines by a needed basis.