Unable to image Gateway E series workstations

  • 10097273
  • NOVL101682
  • 08-Apr-2005
  • 27-Sep-2005

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Fact

Novell ZENworks 6.5 Desktop Management - ZfD6.5

Novell ZENworks for Desktops 4.0.1 - ZfD4.0.1 IR6

Novell ZENworks Imaging

Linux kernel 2.4.28 version

Symptom

Unable to image Gateway E series workstations

The Linux kernel is unable to read hardware information.

When typing "img i h" the MAC address has an address of 00-00-00-00-00-00.

Cause

The 2.4.28 kernel is unable to read the chipset that is in the Gateway workstation.

Fix

Fixed in ZENworks 6.5 SP2.