Outlook does not close properly after installing the ZfDAgent

  • 10097000
  • NOVL101408
  • 14-Mar-2005
  • 27-Sep-2005

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Fact

Novell ZENworks 6.5 Desktop Management - ZfD6.5

Novell Application Launcher (NAL)

Symptom

Outlook does not close properly after installing the ZfDAgent

When in Outlook, if you open an attachment (like a Word doc) and then subsequently close Word and Outlook, randomly the Outlook.exe executable is not being released from memory.  This causes an error to appear during shutdown as the process has not ended.

Cause

NALSHELL.DLL is holding the file open

Fix

Fixed in ZENworks 6.5 SP2