HP Gateway Discontinuance Statement

  • 10095353
  • NOVL99654
  • 05-Nov-2004
  • 05-Oct-2005

Archived Content: This information is no longer maintained and is provided 'as is' for your convenience.

Symptom

HP Gateway Discontinuance Statement

Fact

Novell Distributed Print Services (NDPS)

HP IP/IPX Printer Gateway for NDPS

NDPS Gateway for NetWare Servers

Note

Hewlett-Packard Company has announced the discontinuance of the HP Gateway for NDPS (HPGATE.NLM). The statement reads, in part:

"HP has a strong commitment to provide support for Novell products. With this commitment in mind, HP has been providing the HP IP/IPX Printer Gateway for NDPS (HP Gateway) to enable printing on Novell networks. However, after careful testing and evaluation, HP believes that the Novell SNMP Printer Gateway (Novell Gateway) is the preferred solution for enabling printing on Novell networks. Therefore, the HP Gateway product will be discontinued on January 1, 2005.

"Customers are encouraged to migrate to the Novell Gateway as soon as possible.. For information about migrating to the Novell Gateway, click here to go to the Novell support Web site for document TID number 2968782."

The statement is available at http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?locBasepartNum=ja-22784-1&lang=English+(US)

The link cited, KB 2968782, is obsolete.

Fix

Novell recommends that customers running the HP Gateway convert their printer agents to use the Novell Gateway for NetWare Servers (NDPSGW.NLM). This can easily be achieved by using the NDPS Printer Agent Conversion Utility v2.  Go to Novell's File Finder and search for PACvrt.exe to obtain this utility.