Black screen with blinking cursor after ZEN imaging

  • 10093559
  • NOVL97785
  • 09-Jul-2004
  • 04-Feb-2005

Archived Content: This information is no longer maintained and is provided 'as is' for your convenience.

Fact

Novell ZENworks for Desktops 6.5 - ZFD65

Novell ZENworks Imaging

Compaq Evo D510

Symptom

Black screen with blinking cursor after ZEN imaging

Unable to boot into OS after restoring image to Compaq Evo D510

Unable to boot into OS after restoring image to HP D530 and HP D330.

Fix

Fixed in linux.1, linux.2, linux3.tgz, and bootcd.iso dated 22 Sep 2004 or in zfd65u2.exe or newer found at Novell Product Updates

The above solution will only prevent the problem. Once a machine encounters this problem, the following steps will need to be taken to resolve the issue:
     1. Boot the machine with a Microsoft Windows 98 boot floppy of bootable CD
     2. Create a Primary FAT32 partition of any size
     3. Format the partiton
     4. Re-image the machine using the updated files