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Applications do not show up for users with a dot in the CN of their user object
Novell ZENworks for Desktops 4 - ZFD4
Novell ZENworks 6.5 Desktop Management - ZfD6.5
if a user object has a dot in the CN ( firstname.lastname )
Working as Designed. This is not supported in Zenworks 4.x . Zenworks 6.5 supports this (provided the Client's Advanced Login Setting "Allow Dots in NetWare Username" is set to "yes"), but before SP1, it requires that the Application Inheritance level for the user is set to one more than would normally be required
Fixed in ZfDAgent.msi version (188.8.131.52204) or newer in ZENworks 6.5 SP1 or newer found at Novell Product Updates https://support.novell.com/filefinder/