Error: "TREE/User.OU.O is missing the following attribute: NGW: Post Office" in ConsoleOne

  • 10090081
  • NOVL94803
  • 07-Jan-2004
  • 03-Feb-2004

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Fact

Novell GroupWise 6.5

Novell ConsoleOne 1.3.x

Novell GroupWise ConsoleOne Snapins

Symptom

Error: "TREE/User.OU.O is missing the following attribute: NGW: Post Office" in ConsoleOne

User does not have a GroupWise account associated with it.

Can edit properties of user object

Error only occurs when ConsoleOne is not connected to a domain database

Cause

User account has one or more invalid NGW: attributes on the user object in NDS, which makes the ConsoleOne snapins think this user should have a NGW: Post Office attribute, but since they do not we return an error and the GroupWise snapin fails to show the GroupWise tab on the user account.

Fix

Reported to Development

Workaround:  Connect to a GroupWise domain database or remove the GroupWise snapins from ConsoleOne

Use a version of ConsoleOne without the GroupWise snapins to view the Other tab of the user object. Delete any NGW: attributes from the Other tab, and the error will go away for that object.

This should be fixed in GroupWise 6.5 SP2.  Search FileFinder for GroupWise patches containing GWAdminConfig.jar dated 16 January 2004 or later.