Error: "Problem: Install failed. MSI returned error code: 1603"

  • 10085959
  • NOVL91723
  • 07-Aug-2003
  • 21-Jan-2005

Fact

Novell ZENworks for Desktops 4.0.1 - ZFD4.0.1

Novell ZENworks for Desktops 4 Agent MSI install

Symptom

Error: "Problem: Install failed. MSI returned error code: 1603"

Installing manually using the MSI file works correctly.

Error: "Internal Error 2711"

Fix

In one case, found that Group Policies had been configured and assigned to users disabling AlwaysInstallElevated.  Enabling the Group Policy setting eliminated the 1603 error and the ZFDagent.msi installed fine.

Removed the ADDLOCAL property from the MSI application, since all components were wanted and the default is to install all components.

Note

Internal error obtained from the MSIxxxxx.LOG file in the User Temp directory on the PC that fails to install the MSI
or
on the screen if the application object has Show Progress set with the User Interface set to "Full"