Dr. Watson error occurs when performing a GWCheck expire and reduce operation on GroupWise archive.

  • 10074200
  • NOVL81983
  • 04-Sep-2002
  • 13-Mar-2003

Archived Content: This information is no longer maintained and is provided 'as is' for your convenience.

Fact

Novell GroupWise 6 Support Pack 2

Novell GroupWise Stand Alone GWCHK32.EXE

Microsoft Windows NT 4.0

Microsoft Windows 2000

Symptom

Dr. Watson error occurs when performing a GWCheck expire and reduce operation on GroupWise archive.

Error: Dr. Watson, An application error has occurred and an application log is being generated.  GWCHECK.EXE, Exception access violation  0xc0000005 ) address : 0x100B3983

Fix

This problem has been duplicated and reported to GroupWise development. 
In some cases, a workaround would be to use a different operating system other than Windows NT 4.00/2000.  The workaround does not work in all cases.  Another workaround would be to have the archive owner manually delete items from the archive, by opening the archive in the GroupWise Client.