CD will not mount during inplace upgrade or install

  • 10071992
  • NOVL80527
  • 17-Jun-2002
  • 10-Feb-2003

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Fact

Novell NetWare 6.0

NetWare 6 Support Pack 1 Overlay CD

NetWare 6 Support Pack 2 Overlay CD

NetWare 6 Shipping CD

Symptom

CD will not mount during inplace upgrade or install

Unable to boot from cdrom.

Install fails after trying to mount sys.

Unable to mount cdrom during install.

Cause

Conflict with hardware and and updated IDE drivers in Support Pack 1.

Fix

Create a directory call "NWUPDATE" on the root of the DOS partition.  Copy the IDEATA.HAM and IDECD.CDM files WITH their accompanying .DDI files, from the shipping NetWare 6 CD to the C:\NWUPDATE directory (the files can be found in the \DRIVERS\STORAGE directory on the CD).  Start the inplace upgrade or install again.