Error: " -812 occurred while registering printer agent with service registry service."

  • 10069160
  • NOVL74250
  • 13-Mar-2002
  • 15-Apr-2002

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Fact

Novell NetWare 5.1

Novell NetWare 5.0

Novell Distributed Print Services (NDPS)

NDPS Public Access printers

Symptom

Error: " -812 occurred while registering printer agent with service registry service."

Change

Applied NDP2XP7.exe and or NetWare 5 SP6a or SP2a for NetWare 5.1.

Cause

As we improve on the load time for Printer Agents, the services they require may not be available at the first instance we request them.  In this particular case, a Printer Agent is loaded by the NDPSM and the associated Printer Gateway then tries to contact the Service Registry Service.  The SRS however is either not quite available at that exact time, or is too slow to respond to the request, however the reconnect process then spawns in the background and a connection is made.

Fix

This error, for the most part, is benign.  If this error is occurring only once, and only when launching the NDPSM, there is no problem.  However if these errors continue throughout the day, or multiple times when loading the NDPSM, this would indicate a communication problem between the SRS and the Gateway.