How To Recreate Sent Items and Task List Folders

  • 10007894
  • 5.0.772136.1710169
  • 17-Jul-1998
  • 04-Feb-2003

Archived Content: This information is no longer maintained and is provided 'as is' for your convenience.

Goal

How To Recreate Sent Items and Task List Folders

Fact

Novell GroupWise 5.0

Novell Groupwise 5.1

Novell GroupWise 5.2

Novell GroupWise 5.5

Novell GroupWise 6

Novell GroupWise 32-bit Client

Symptom

User does not have Sent Items folder

User does not have the Task List folder

Sent Items folder is blank for one user

User deleted their Sent Items folder

User deleted their Task List folder

Fix

To re-create the Sent Items folder:

1. Choose Tools | Find | Advanced Find. Create a filter to Include Entries Where Item Source is Sent. NOTE: you may have to go to "All Fields..." in the first drop down box to locate "Item Source." Choose OK after creating the filter to return you to the main Find dialog. The main dialog should now read "Find items where Item Source is Sent."

2. Choose OK to dismiss the Find dialog. This will cause a GroupWise Find Results window to appear, and the search you have defined will be executed, with results appearing in this window.

3. Choose File | Save As Folder in the GroupWise Find Results window and name the folder Sent Items Settings. After the Save As Folder wizard is finished, a folder called Sent Items Settings should now appear in your main folder list.

4. Right click on the new Sent Items Settings folder and select Properties. You will have a three page property sheet, with tabs for General, Display and Find. The following values should be verified or entered on each page (most values will already be correct):

General

Folder name: Sent Items
Description: This is a find results folder that shows you all
your sent items regardless of which folders they are in.

Display

Setting name: Sent Items Settings
Description: These settings only apply to the current folder.
View by: Details
Sort by: Date
Sort order: Ascending
Item source: "Sent" should be the only option checkmarked.
Columns: To, Subject, Date, Recipients#, Opened#, Deleted#,
Accepted#, Completed#, Replied#, Folder

Find

Find items where Item Source is Sent
Look in: By clicking on the plus sign to the left of your mailbox folder, expand the folder one level. Leave the checkmark next to your name, and also mark Mailbox, Calendar, Cabinet and Work in Progress, if they are not already marked.


To re-create the Task List folder:

1. Choose Tools|Find|Advanced Find. Create a filter to Include Entries Where Item Type is Task. NOTE: you may have to go to "All Fields..." in the first drop down box to locate "Item Type." Choose OK after creating the filter to return you to the main Find dialog. The main dialog should now read "Find items where Item Type is Task."

2. Choose OK to dismiss the Find dialog. This will cause a GroupWise Find Results window to appear, and the search you have defined will be executed, with results appearing in this window.

3. Choose File|Save As Folder in the GroupWise Find Results window and name the folder Task List Settings. After the Save As Folder wizard is finished, a folder called Task List Settings should now appear in your main folder list.

4. Right click on the new Task List Settings folder and select Properties. You will have a three page property sheet, with tabs for General, Display and Find. The following values should be verified or entered on each page (most values will already be correct):

General

Folder name: Task List
Description: This is a find results folder that shows you all your tasks regardless of which folders they are in.

Display

Setting name: Task List Settings
Description: These settings only apply to the current folder.
View by: Details
Sort by: Date
Sort order: Ascending
Item Source: "Received" and "Personal Item" should be the only options checkmarked.
Columns: Subject, Due Date, Category, Priority, Assigned, From, Folder

Find

Find: Find items where Item Type is Task
Look in: By clicking on the plus sign to the left of your mailbox folder, expand the folder one level. Leave the checkmark next to your name, and also mark Mailbox, Calendar, Cabinet and Work in Progress, if they are not already marked. Sent Items or Task List folders deleted.