Contact Support

Technical support is provided to authorized support contacts with a current maintenance plan and supported product version, or to evaluating customers with trial software for the latest product version.

Before you contact support, please gather this information:

North America (US and Canada)
  Holiday closures
Submit a service request online:
Maintained customer
Evaluating customer
Tel: +1.206.217.7000
Toll-free: +1.800.688.3270
Latin America
  Holiday closures (US Office)
Submit a service request online:
Maintained customer
Evaluating customer
Tel: +1.206.217.7000 (US Office)
Europe, Middle East, South Africa Submit a service request online:
Maintained customer
Evaluating customer
Speak to someone in your preferred language:
English +353.65.68.99940
Deutsch +353.65.68.99941
Français +353.65.68.99942
Italiano +353.65.68.99943
Español +353.65.68.99944
India Submit a service request online:
Maintained customer
Evaluating customer
Australia Submit a service request online:
Maintained customer
Evaluating customer
Tel: +61.3.9825.2300

New Zealand Submit a service request online:
Maintained customer
Evaluating customer
Tel: +61.3.9825.2300

Japan
  See also Attachmate Japan Support website
Submit a service request online:
Maintained customer
Evaluating customer
Tel: +81.3.5797.8700

Hong Kong Submit a service request online:
Maintained customer
Evaluating customer
Tel: 001.800.8008.0045 (freephone)

Singapore Submit a service request online:
Maintained customer
Evaluating customer

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